Skip to main content
myFirst Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. myFirst
  2. myFirst Fone R2
  3. 🔧Troubleshooting Steps

🔧Troubleshooting Steps

  • Battery Drainage
  • Device IMEI
  • Disable Heart Rate Alert
  • Location Update Issue
  • Lost or Stolen
  • Reactivate Subscription
  • Unable to Power on
  • Water Damage
  • Alarm Issues
  • Blurry Background
  • Change eSIM subscription information
  • Delete messages
  • Delete Photos
  • Delete Safe Zone
  • Download app to R2
  • GPS Issue
  • Network Issue
  • No Notification - SOS Alert
  • Pedometer Issue
  • Remove Contacts
  • Remove Location Sharing
  • Roaming Issue
  • Screen Crack
  • Screen Stuck
  • Screen Stuck - Class Mode
  • Switch eSIM
  • Watch Reset
myFirst
العربية Dansk Deutsch Español Suomi Français 日本語 한국어 Bahasa Melayu ไทย Tiếng Việt 简体中文