Factory Reset

How do I reset myFirst Fone R2?

Performing a reset on your myFirst Fone R2 is a simple process that allows you to restore the device to its default settings. Ensure your photos, music or relevant files have been backed up to your personal laptop or computer using the watch's charging cable before performing these steps.

Please note factory reset will not unbind the watch from myFirst Circle app.

Here's how you can perform a Factory Reset on myFirst Fone R2:

1. Slide down your home screen on your myFirst Fone R2
2. Click on Settings
3. Slide down to Network option
4. Click on Network 
5. Enter password 8541 or 3363 
6. Slide down and search the Factory Reset option
7. Click on Factory Reset 
8. Click “OK” to continue resetting the watch

Important note:

• Password for Software Version FoneOS 2.1.4 and later is 8541.
• Password for Software Version before FoneOS 2.1.4, is 3363.

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If the issue persists, don't hesitate to reach out to our customer support team at [e-mail].