Alarm Issues

My alarm set shows a different date and time on myFirst Fone R2. How do I fix this?

To resolve any issues related to Alarm Errors on your myFirst Fone R2 using the myFirst Circle app, follow these steps:

1. Slide the screen down on myFirst Fone R2.
2. Tap on the Settings icon.
3. Select "Wi-Fi".
4. Choose the Wi-Fi network you want to connect to and connect the watch to Wi-Fi.
5. Go to myFirst Circle App.
6. Go to Settings.
7. Go to Child Account
8. Go to Class Mode.
9. Turn the Class Mode off and then on again.
10. Manually restart the watch by pressing all buttons at the same time for 5-10 seconds until it restarts.

Additionally, it's important to ensure that your watch software is up to date.

Here's how to update your watch software:

1. Slide the screen down on myFirst Fone R2.
2. Tap on the Settings icon.
3. Select "Wi-Fi".
4. Choose the Wi-Fi network you want to connect to.
5. Go back to the settings page after connecting your watch to Wi-Fi.
6. On the same settings page, scroll down until you see "Software Update".
7. Click on "Software Update".
8. Tap on the "check" button.
9. Begin installation until your software is up to date

By following these steps, you'll be able to resolve any issues related to Alarm using the Admin's app and ensure that your watch software is up to date.

If you need further assistance, please contact our support team at [e-mail].