myFirst Support
- Total activity 2077
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Activity overview
Latest activity by myFirst Support-
myFirst Support created an article,
Upgraded Watch
How do I transfer my subscription to a new watch after upgrading? Q: I have upgraded to a new myFirst watch. How can I bind the new watch and transfer my subscription? A:If you have upgraded to a n...
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myFirst Support created an article,
Auto Connect Wi-Fi
Q: Why could the myFirst Fone Wi-Fi not turn off? Even after I turn it off, the Wi-Fi will automatically turn on.A: The App itself has a default tracking time. It is the tracking mode will automati...
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myFirst Support created an article,
Factory Reset
A factory reset restores your Frame to its original default settings. This can help resolve technical issues, remove custom configurations. Please follow the steps as below:Swipe down on the frame...
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myFirst Support created an article,
Habit Trainer
What is myFirst Circle Habit Trainer?Circle Habit Trainer helps children build positive habits through scheduled reminders, smart location-based triggers, and rewards. Using gamification features s...
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myFirst Support created an article,
Camera 50 Factory Reset
Q: How do I perform a factory reset on my camera?A: A factory reset restores your camera to its original default settings. This can help resolve technical issues, remove custom configurations.Go to...
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myFirst Support created an article,
Activate myFirst eSIM
How can I activate the eSIM for myFirst Fone R2?The eSIM activation does not occur immediately when you scan the watch QR code using the myFirst Circle app during setup. For eSIM watch series, the ...
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myFirst Support created an article,
Care Call
What is CareCall feature?The Care call feature us specially designed for emergency or urgent situations, allowing parents to quickly reach their child when immediate contact is needed. For privacy ...
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myFirst Support created an article,
myFirst Tech EU-Data Act
@import url('https://fonts.googleapis.com/css2?family=DM+Sans:opsz,wght@9..40,400;9..40,500;9..40,600;9..40,700&family=Outfit:wght@400;500;600;700&display=swap'); EU Data Act ...
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myFirst Support created an article,
Delete Photos
How do I delete photos from myFirst Fone M1?Swipe left on the home page of your watch.Scroll down and select "Camera".Swipe to choose your desired photo.Tap to select the photo.Long press the selec...
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myFirst Support created an article,
Delete messages
How to delete messages on myFirst Fone M1?You CANNOT delete the messages on the watch at the moment. The messages can only be deleted from myFirst Circle app and the messages in the watch remain, a...