myFirst Support

How can I activate the myFirst eSIM? The eSIM activation occurs immediately when you scan the watch QR code using the myFirst Circle app during setup. You can find the details of your subscription ...

How can I change unit settings using the myFirst Circle app?   Open the myFirst Circle app on your smartphone. Go to the "Settings" section of the app. Under manage child account select you...

What is my phone number for myFirst eSIM? myFirst eSIM is a Data-Only eSIM with unlimited data usage and it doesn't have a phone number.   If the watch does not have a phone number, how can I c...

Is myFirst Fone S3+ able to make calls from other mobile numbers that don't have the myFirst Circle app?   myFirst Fone S3+ has a built-in eSIM and does not have a phone number. Only those who ins...

How long does the free trial period last once you've signed up for the eSIM plan? For the eSIM smartwatch, you will get a 1-month free subscription upon activation. After activation, traveling with...

How can I activate the eSIM for myFirst Fone S3+? The eSIM activation occurs immediately when you scan the watch QR code using the myFirst Circle app during setup. You can find the details of your ...

How can I activate the FreeSIM on myFirst Fone S3? Visit the website: myfirst.tech/freesim Tap on the "Activate FreeSIM Now' button. Enter your email address to sign in. You will be prompted...

How can I add an alarm for myFirst Fone using myFirst Circle App?   Open the myFirst Circle app on your smartphone. Go to the "Settings" section of the app. Under manage child account, select you...

What kind of features on myFirst Camera 50 that require an internet connection?The AI generator, uploading content to myFirst Circle feed, and linking the camera to myFirst Circle app require an in...

Can I use myFirst Fone S3+ while swimming/showering? The myFirst Fone S3+ is designed to handle water and has an IPX8 rating. If you suddenly drop it into the water, it will survive, as long as th...