myFirst Support
- Total activity 2249
- Last activity
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Activity overview
Latest activity by myFirst Support-
myFirst Support created an article,
Repair and Service Center Information
How Can I Repair My MyFirst Device? Repair Process and Service Center Information If you're experiencing issues with your MyFirst product and need repair assistance, please follow these steps to en...
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myFirst Support created an article,
Bind myFirst Fone R2
How can I bind myFirst Fone R2 to myFirst Circle app? Unbox the myFirst Fone R2. Connect the watch to the charger for at least 1 hour. Press the top button to power on the watch. The watch wil...
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myFirst Support created an article,
Activate myFirst eSIM
How can I activate the eSIM for myFirst Fone R2? The eSIM activation occurs immediately when you scan the watch QR code using the myFirst Circle app during setup. You can find the details of yo...
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myFirst Support created an article,
Activate myFirst eSIM
How can I activate the myFirst eSIM? The eSIM activation occurs immediately when you scan the watch QR code using the myFirst Circle app during setup. You can find the details of your subscription ...
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myFirst Support created an article,
Water Intrusion and Waterproof
Can I use myFirst Fone S3c while swimming/showering? The myFirst Fone S3c is designed to handle water and has an IPX8 rating. If you suddenly drop it into the water, it will survive, as long as t...
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myFirst Support created an article,
Watch Strap Issue
What should I do if the watch strap of myFirst Fone S3c breaks or comes off? The watch strap of the myFirst Fone S3c is designed to be durable, having undergone strict testing during production. I...
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myFirst Support created an article,
Watch Reset
How do I reset myFirst Fone S3c? Performing a reset on your myFirst Fone S3c is a simple process that allows you to restore the device to its default settings. Here's how you can do it: Scroll ...
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myFirst Support created an article,
Watch Friend Issues
Can I remove friends that my child has added on myFirst Fone S3c? Open myFirst Circle app Select "Setting" with a gear icon Select your "Child account" under "manage child account". Select "Co...
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myFirst Support created an article,
Video Call Error
Why can't my son make video calls after making one? There is a restricted time for a video call which is 3 minutes. You are only able to make the next video call after 4 minutes. However, there is...
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myFirst Support created an article,
Unbinding Issues
How can I unbind myFirst Fone S3c with the myFirst Circle app? Kindly follow these steps to unbind the watch with the myFirst Circle app: Open the myFirst Circle app. Select "Setting" with a ge...