myFirst Support

You are able to save up to 1500 songs into myFirst Fone R1s and up to 500 songs on myFirst Fone R1. Only mp3 format music will be able to be played on the R1s/R1 smartwatch. To transfer music into ...

Press hold the main screen and choose a selection of wallpaper, animated wallpaper and selfie wallpaper from the drop down list.  

How to set Class Mode on myFirst Circle app:   How to set Class Mode on myFirst Fone app: Here are the steps to set Class Mode Function. 1.Open myFirst Fone app and select settings 2. Tap to C...

What is SOS Alert? The SOS alert feature on the myFirst Fone R1s is a crucial safety function designed to provide immediate assistance to children in Emergencies. When activated, all other functio...

Here are the steps to set Safe Zone on myFirst Fone App 1. Open myFirst Fone app and select setting 2. Tap on "safe zone" and click on + sign to add new save zone 3. Tap on a preferred location ...

Here are the steps to set Heart Rate on myFirst Fone R1s. 1. Go to myFirst Fone app on your mobile 2. Select setting followed by "Heart Rate Zone" from the drop down list and click SAVE.  

The Care Call feature has been removed from our myFirst Fone R1s/ R1 in accordance with the child's right of privacy.  However, as added security for children, myFirst Fone R1 comes with "Watch ...

Actual working time varies based on the smartwatch setting and the frequency of the location updates. myFirst Fone R1s/R1 is able to last for 60 hours in standby mode (all feature settings are turn...

How to delete messages on myFirst Fone R1s? You CANNOT delete the messages on the watch at the moment. The messages can only be deleted from myFirst Circle app and the messages in the watch rema...

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