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  1. myFirst
  2. Stay Connected Subscription
  3. Stay Connected Subscription

Stay Connected Subscription

  • How do I change my card details for the monthly subscription?
  • GENERAL- Can I use a different sim card when travelling abroad?
  • GENERAL-I have decided to end the subscription plan right after the contract of 12 months ended. Do I have to return the SIM Card and kid’s smartwatch together?
  • GENERAL-Can I use the SIM card for other smartwatch or mobile phone?
  • GENERAL-Where can I view my upcoming billing?
  • GENERAL-Do I have to pay an advance deposit and how much is it?
  • GENERAL- How long do I need to subscribe for the myFirst Stay Connected service?
  • GENERAL- What is required to subscribe for the myFirst subscription service?
  • GENERAL- 
I am an existing StarHub/M1 customer, can I change my plan to myFirst Stay Connected?
  • GENERAL-Which service provider do we work with for this subscription?
  • GENERAL-myFirst Fone R1s/R1 shows "SIM LOCK" message after I removed the simcard from the watch
  • GENERAL- "SIM LOCK" after removed from myFirst Fone R1s/R1
myFirst
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