myFirst Support

How to bind myFirst Fone S3 to myFirst Circle app?   Note: Refer here to sign up for an admin account and child account Note: Refer here to activate your FreeSIM.  _____________________________...

What can I do to let myFirst Fone R1s battery life last longer? The actual working time of the myFirst Fone R1s varies based on the smartwatch settings and the frequency of location updates. Under ...

You may subscribe the service as long as you want, but minimum contract of the subscription is 12 months.

Is there a "Watch Removal" function on myFirst Fone R1s? Please be informed that the watch removal alert feature is only available on our myFirst Fone R1 model. This feature Does Not apply to my...

Your SingPass account and valid credit card number.

You can subscribe for as many as you need. You just have to register for one service at a time in the subscription form.

To prioritize the safety and security of your child, our smartwatch is designed to restrict access to other applications, such as WhatsApp, where unknown individuals might initiate contact or engag...

No, you cannot change your plan to myFirst subscription. We will be providing a new number and SIM card in order to use the myFirst Fone S2, myFirst Fone R1 or myFirst Fone R1s.

Our telco provider for this subscription service is StarHub and M1.

All Singapore Citizens, Permanent Residents, Passholders and Work Permit holder with SingPass account and with an authorized credit card/debit card holder are eligible to subscribe. A local address...