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Stay Connected Subscription
Stay Connected Subscription

Articles in this section

How do I change my card details for the monthly subscription?
GENERAL- Can I use a different sim card when travelling abroad?
GENERAL-I have issue while using myFirst smartwatch, what should I do?
GENERAL-If the kid’s smartwatch device is sent for servicing, is there any spare unit for use?
GENERAL-Is there any warranty for the kid’s smartwatch device?
GENERAL-I have decided to end the subscription plan right after the contract of 12 months ended. Do I have to return the SIM Card and kid’s smartwatch together?
GENERAL-Will the myFirst Stay Connected subscription plan auto renew after 12 months?
GENERAL-Can I cancel the subscription if I have changed my mind? Do I need to return the kid’s smartwatch device?
GENERAL-Can I use the SIM card for other smartwatch or mobile phone?
GENERAL-Is there any roaming service & overseas call?

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GENERAL-Which service provider do we work with for this subscription?

myFirst Support

May 31, 2023 04:21

Our telco provider for this subscription service is StarHub and M1.

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