Why is my myFirst Fone S4 unable to connect to a network when I bring it overseas?
The connectivity of your myFirst Fone S4 when traveling overseas depends on the compatibility between the device's network requirements and the local network infrastructure in the region you are visiting.
Due to regional differences in network bandwidth and frequency, the global series of myFirst Fone S4 models are not universally compatible with networks in every country, such as United States and Canada.
You are required to contact our customer service team in order to activate your roaming eSIM to the country you're traveling to.
Selecting the correct model for your region is crucial for a seamless experience when using your myFirst Fone S4.
Notice: The myFirst Fone S4 does not have a North America series, therefore for usage within the USA and Canada is not supported at the moment.
If you need further assistance, please contact our support team at support@myfirst.tech.