Skip to main content

Submit a request
Sign in

Sign in
Submit a request

myFirst
Stay Connected Subscription
Stay Connected Subscription

Articles in this section

How do I change my card details for the monthly subscription?
GENERAL- Can I use a different sim card when travelling abroad?
GENERAL-I have issue while using myFirst smartwatch, what should I do?
GENERAL-If the kid’s smartwatch device is sent for servicing, is there any spare unit for use?
GENERAL-Is there any warranty for the kid’s smartwatch device?
GENERAL-I have decided to end the subscription plan right after the contract of 12 months ended. Do I have to return the SIM Card and kid’s smartwatch together?
GENERAL-Will the myFirst Stay Connected subscription plan auto renew after 12 months?
GENERAL-Can I cancel the subscription if I have changed my mind? Do I need to return the kid’s smartwatch device?
GENERAL-Can I use the SIM card for other smartwatch or mobile phone?
GENERAL-Is there any roaming service & overseas call?

See more

GENERAL-Do I have to pay an advance deposit and how much is it?

myFirst Support

May 31, 2023 04:14

Yes, you have to pay an advance deposit of S$50 for S-Plan and S$60 for R-Plan.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

myFirst

العربية Dansk Deutsch Español Suomi Français 日本語 한국어 Bahasa Melayu ไทย Tiếng Việt 简体中文