myFirst Support

On setting option, select "Alarm" to set preferred alarm timing and date. Click on the next arrow icon shown below the screen and there will be 2 options given Voice and Ringtone. Click on the V...

First, connect the watch to WIFI then switch on and off the Class Mode function in the watch and press save. Finally, do a restart of the watch by press hold 3 buttons together for 10 second.   Add...

All functions besides SOS Emergency Voice Call would be deactivated. A 30 seconds voice messages would be sent to the parent’s phone app and would report the child’s location

Under watch setting, scroll down to Device IMEI, double tap and switch off the auto answer function.

After taking photos, it would be saved and you can check it right underneath your Camera icon. Click on the individual photos >>> Hold on the photo for about 2-3 seconds >>> Click on the three d...

You are able to only view the images sent from the app to the smartwatch, but not able to save and use the image to set as wallpaper at the moment. The image you sent will be under watch message...

You are not able to delete the messages on the watch at the moment. The messages are only able to delete from my FirstFone app and the messages in the watch remain, although you have deleted it on ...

We are using 2 types of GPS location positioning method: a. GPS (By detecting the satellite and triangulate the location) b. WiFi Indoor positioning (Powered by Google) GPS Since it detects the ...

Make sure both of the watches wireless connectivity or BT is turned on.  Go to ‘’Messages’’, click the add button above and let the watch scan available watch around. Parents will receive a noti...

The restricted time for a video call is 3 minutes. You are only able to make the next video call after 4 minutes. However, there is no restricted time from phone to watch. The reason is that to ...