myFirst Support

Yes, you may cancel the subscription. However, by agreeing to take up this subscription service, you will be contracted for 12 months and there will be an early termination cost involved which is 1...

Our myFirst Headphone BC Wireless  uses the cheekbone to transmit sound waves, bypassing the ear canal. While this technology can reduce some external noise, it is not designed for noise cancellati...

The myFirst Camera Insta 2 does not have waterproof or shockproof capabilities. It is not designed for water activities, so it is important to exercise caution when using the camera near water sour...

Firstly, check if the power on/off button is stuck. Thereafter, try to switch to different charging cable and charge the camera via both computer USB port and also on a main plug.  Drop us an email...

Proceed to add the last 8 digits of the myFirst FreeSim card number as the child phone number for both watches. To add the child phone, go to App > Settings > Details > Profile > Phone number. C...

This is a standard notification that appears in the app to remind you when your subscription is close to its expiration date. However, it does not interfere with the device's network connection in ...

No, the SIM card is only allowed for use on the myFirst Fone S2 or myFirst Fone R1/R1s that is provided by myFirst.

The myFirst Camera Insta 2 utilizes thermal printing technology on thermal paper, resulting in black and white prints only. However, if you connect the Camera Insta 2 to your computer, you can acce...

Please note it is not suggested for continuous printing over 25 sheets at a time as it will trigger overheat prohibit printing.  When the message appears,  let the camera to cool for 20 minutes and...

There isn't additional charge needed for data roaming usage when watch is utilized in other countries.