myFirst Support

Yes. You will get a temporary loan unit if the device breakdowns during the subscription period to keep you stay connected 24/7 with your kids. However please be advised this is subject to availabi...

When the headphones are in power-on state, press and hold the power button for 5 seconds with red LED flickering once. 

While it is possible to use thermal printing paper from other brands with the myFirst Camera Insta 2, it is important to note that the paper should match the size and specifications of the paper re...

1. Press back/setting button to access to setting menu. 2. Press - button to scroll to "Format" option. 3. Press picture/video button to select "Format". 4. Press + to either select YES/NO to proce...

The whole process takes about 5 to 10 minutes. Try refreshing your mailbox if never received the verification notification and do check your spam/junk mailbox as well.

How do I add friends on myFirst Fone R1s with other myFirst Fone Series? Scroll down on the home page of both watches. Select "Setting" . Turn on "Bluetooth". Swipe left on the home page and se...

Swipe down the main screen of your watch, and you will see an icon to adjust the brightness located in the top left corner.

Where can I find myFirst official website using the myFirst Circle app? To visit our website, follow these steps: Open the myFirst Circle app. Select "Setting" with a gear icon. Select "General...

What are the roaming charges for myFirst eSIM according to the Zones?   For more information, you may refer to this website: https://myfirst.tech/freesim/    If you need further assistance,...

How can I choose the language on the myFirst Circle app?   1. Open the myFirst Circle app. 2. Select "Setting" with a gear icon on the app. 3. Select "General" on the page.  4. Select "Languages"....