My myFirst Camera Insta 2 is charging, but it shuts down immediately when the startup screen appears even after restarting.

myFirst Camera Insta 2 is being charged, however it keeps shutting down the moment the startup screen appears. I have restarted the product, yet shutdown is repeated. What can I do?

Please perform a device reset:

1. Locate the small reset hole near the SD card slot and charging port.

2. Use a pin or paperclip to gently press and hold the reset button for about 5 seconds.

3. Release the button and power the camera on again.

This reset usually resolves startup and shutdown issues. If the problem continues after resetting, ensure the battery is sufficiently charged and the SD card is properly inserted, then try again.

For a video guidance, please refer below:

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