Bind myFirst Fone S4

How can I bind myFirst Fone S4 to myFirst Circle app?

1. Unbox the myFirst Fone S4.
2. Connect the watch to the charger for at least 1 hour.
3. Press the right button to power on the watch.
4. The watch will power on with “myFirst Fone”.
5. Click on “Wi-Fi Settings”.
6. Turn on the “Wi-Fi” option. 
7. Click on "Wi-Fi".
8. Choose preferred Wi-Fi to connect. 
9. Input the Wi-Fi password.
10. Click on the back button. 
11. On the homepage, slide right.
12. Click on "Next" button.
13. Go to myFirst Circle App.
14. Click on "Settings". 
15. Click on your "Child Account".
16. Click on “Link a myFirst Fone”.
17. Scan the QR code using myFirst Circle app.
18. Enter the verification code shown on the watch to the myFirst Circle app.
19. You have successfully bound your myFirst Fone S4.

Why does my watch show "Network Search Failed"?

If your myFirst Fone displays the message "Network Search Failed" during the initial setup, this is normal if the watch has not yet been connected to Wi-Fi or does not have an active subscription.

To complete the setup process, please follow these steps:

1. Connect the watch to a Wi-Fi network.
2. Complete the watch binding process through the myFirst Circle app.
3. Once the watch has been successfully bound to your account, you can subscribe to a myFirst data plan.

After the subscription has been activated and synced to the watch, the device will be able to connect to the mobile network and use calling, messaging, and location services. 

What is the common issue that QR code failed to scan?  

1. Your watch is not connected to the Wi-Fi
2. You did not scan the QR code from an empty child account > Link myFirst Fone button
3. Your watch may be too brand new and not yet registered on our server. Kindly contact our support team and provide your IMEI number, serial number and SIM card number (physical SIM watch only).

Note: An active Wi-Fi connection is required during the initial setup and subscription process.

Note: Refer here to sign up for an admin account and child account

Note: Refer here to activate your eSIM. 

__________________________________________________________________________________________________________________

If you need further assistance, please contact our support team at [e-mail].