Can I use my myFirst Fone S3c overseas?
Yes, you can use your myFirst Fone S3c overseas, as long as it is in within Asia Pacific region. If you need to travel outside of Asia Pacific region, kindly contact our customer support team for roaming options.
Do I need to change the watch setting when traveling to other countries?
When traveling to other countries, your myFirst Fone automatically switches to the local network to ensure seamless connectivity.
However, to ensure uninterrupted service, follow these steps to make sure the "Data Roaming" option in your watch settings:
- Scroll down on the home page of your watch
- Select "Setting"
- Scroll down on the page
- Select "Network"
- Password is '3363'
- Turn on "Data Roaming"
By following these steps, your watch will stay connected to the network abroad, ensuring that GPS and other features work as intended.
Which are the countries we are able to utilized this SIM?
The myFirst SIM is compatible at stated countries :-
Region 1 (Global): Singapore, Malaysia, Thailand, Philippines, Australia, New Zealand, Hong Kong, Macau, Taiwan, Japan and South Korea. [Free roaming to Laos, Myanmar, Cambodia, Vietnam, Mainland China, Bangladesh]
Region 2 (North America): United States of America, Canada and Mexico.
Will there be extra charges for roaming?
For myFirst SIM users, traveling within the same zone incurs no additional charges.
Countries exceptions and limitations: Please note that due to model requirements, the network in the USA and Canada is not supported for the myFirst Fone series. For usage in the USA and Canada, you will need the North America model of the myFirst Fone series.