Bind myFirst Fone R1c

How can I set up myFirst Fone R1c?

1. Unbox the myFirst Fone R1s.
2. Connect the watch to the charger for at least 1 hour.
3. Press the top button to power on the watch.
4. The watch will power on with “myFirst Fone”.
5. Choose your preferred language and click on the next arrow →.
6. You will be able to see the “Welcome” screen.
7. Scroll down to the “Network Search Failed” page.
8. Click on the “Start Using” Option.
9. Scroll down at the homepage.
10. Click on “Settings”.
11. Turn on the “Wi-Fi” option. Connect to a stable Wi-Fi connection.
12. Scroll down at the settings page.
13. Click on “Software Update”.
14. Click “Check & Install” to update the latest software until the notification shows “Your Software is up to date”.
15. Go back to the homepage by pressing the below button.
16. Swipe right at the homepage.
17. Click “Next” to get the QR code.
18. You will be able to see the QR code.
19. Go to myFirst Circle app.
20. Click on “Settings”.
21. Click on your “Child Account”.
22. Click on “Link a myFirst Fone”.
23. Click on “Already Upgraded to FoneOS” and “Scan the QR code”.
24. Scan the QR code using myFirst Circle app.
25. Enter the verification code shown on the watch to the myFirst Circle app.

26. Successfully you have bound your myFirst Fone R1s.

Why does my watch show "Network Search Failed"?

If your myFirst Fone displays the message "Network Search Failed" during the initial setup, this is normal if the watch has not yet been connected to Wi-Fi or does not have an active subscription.

To complete the setup process, please follow these steps:

1. Connect the watch to a Wi-Fi network.
2. Complete the watch binding process through the myFirst Circle app.
3. Once the watch has been successfully bound to your account, you can subscribe to a myFirst data plan.

After the subscription has been activated and synced to the watch, the device will be able to connect to the mobile network and use calling, messaging, and location services.

Note: An active Wi-Fi connection is required during the initial setup and subscription process.

After the subscription has been activated and synced to the watch, the device will be able to connect to the mobile network and use calling, messaging, and location services.

What is the common issue that QR code failed to scan?  

1. Your watch is not connected to the Wi-Fi
2. You did not scan the QR code from an empty child account > Link myFirst Fone button
3. Your watch may be too brand new and not yet registered on our server. Kindly contact our support team and provide your IMEI number, serial number and SIM card number (physical SIM watch only).

Note: An active Wi-Fi connection is required during the initial setup and subscription process.

Note: Refer here to sign up for an admin account and child account

Note: Refer here to activate your FreeSIM. 

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If you need further assistance, please contact our support team at [e-mail].