To troubleshoot this, you can follow these steps:
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Try charging the camera with a different cable for 15-30 minutes and observe if the problem persists. Using a different cable can help determine if the issue is related to the charging cable.
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While the camera is charging, attempt to turn it on. If it turns on and functions normally while connected to the charger, it suggests that the charging process is working correctly.
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Unplug the camera from the charging cable and observe if it immediately shuts down or continues to operate.
If the problem persists or worsens, it is recommended to contact customer support for further assistance and guidance at support@myfirst.tech