Here are some simple steps you can follow to address the issue :
-
Remove the memory card and attempt to turn on the camera again. If it boots up normally without the memory card, you can try using a known good SD card.
-
Locate the reset hole near the charging area and use a small pin or similar object to reset the camera. https://www.youtube.com/watch?v=kY96_PFbYzE
-
Verify if the charging port is damaged. Inspect it carefully for any signs of physical damage or debris that may be hindering proper connection.
-
Check if the power on/off button is stuck. Ensure that the button moves freely without any obstructions.
If the problem persists, it is recommended to seek further assistance from customer support at support@myfirst.tech .