myFirst Support

How can I unbind myFirst Fone S4 with the myFirst Circle app?  Kindly follow these steps to unbind the watch with the myFirst Circle app: Open the myFirst Circle app. Select "Setting" with a g...

The S4 model is perfectly compatible with myFirst's eSIM technology, providing a seamless and integrated mobile experience. While it currently doesn't support switching to other eSIMs, you can enj...

How to remove location sharing of my child's myFirst Fone S4 with other contacts? Open the myFirst Circle app on your device. Go to Settings. Navigate to your child's account. Scroll down and ...

How can I remove the contacts from myFirst Fone S4? To remove the contact from the contact list, here are the steps: 1. Open myFirst Circle app. 2. Select "Setting" with a gear icon 3. Select your...

myFirst Fone S4 watch phone has been stolen or lost, what should I do? Firstly, please do not unbind the watch from your account for safety purpose. Secondly, please contact our customer suppo...

How to delete Safe Zone on myFirst Fone S4? Here are the steps to delete Safe Zone on myFirst Circle App   Open the myFirst Circle app. Select "Setting" with a gear icon. Under manage child acc...

How to delete messages on myFirst Fone S4? You CANNOT delete the messages on the watch at the moment. The messages can only be deleted from myFirst Circle app and the messages in the watch remain,...

My payment card is expired or cancelled, how do I update or change my payment information? To manage your subscription billing information, please follow these steps: Log in to your subscription a...

How do I cancel my myFirst Fone S4 watch's subscription plan? To cancel your subscription plan, please follow these steps: Log in to your subscription account using the following link: https://...

To prioritize the safety and security of your child, our smartwatch is designed to restrict access to other applications, such as WhatsApp, where unknown individuals might initiate contact or enga...