myFirst Support

How do I turn off sound and turn on vibration on myFirst Fone S3c when calling?   myFirst Fone S3c comes with Vibrate Mode. To turn off the volume, you may follow the steps below: Scroll down on...

What is SOS Alert? The SOS alert feature on the myFirst Fone S3c is a crucial safety function designed to provide immediate assistance to children in emergencies. When activated, all other functi...

How can I prevent the accidental shutdown of the device by my children at myFirst Fone S3c? You can activate Shutdown Forbidden in the app and this will forbid the child to turn off the watch im...

How to adjust brightness on myFirst Fone S3c? Swipe up on the home page on your watch Click on the icon to adjust the brightness If there's any further concerns, kindly contact our customer su...

How can I add Safe Zones for myFirst Fone S3c? You can set the safe zone through the myFirst Circle app. Do follow the steps below: Open the myFirst Circle app. Select "Setting" with a gear icon....

How does the Preset Text setting work?   Preset Text Setting is a generated message to be sent from the watch, follow the steps to create the text.            Open the myFirst Circle app. Se...

How do I take photos using my child's myFirst Fone S3c? Swipe to the left to access the main menu Scroll to the camera option and tap on it Scroll up to access the camera and tap on it C...

How can I view notifications and incoming messages for myFirst Fone S3c? Click on the pop-out message on the home page of your watch. Select the precise message and notification you would like to...

How can I use myFirst Fone S3c to view the post from myFirst Circle Feed? Scroll down on the home page. Click on the icon. Click on the post. Select the emoji you would like to shout out for th...

How can I use myFirst Fone S3c Music Player? Scroll down on your myFirst Fone S3c. Go to Music Player. You will be prompted with the music player.  Slide to the right to adjust the volume of the...