myFirst Support

How can I change profile picture for myFirst Fone S3c using the myFirst Circle app? Open the myFirst Circle app. Select "Setting" with a gear icon. Select child account. Click on the child's pr...

How to send photos to my friends/contacts after I have taken the photos from myFirst Fone S3c? Swipe left on the home page of the watch. Scroll down profile screen until you see the "Chat" opti...

How to make calls on myFirst Fone S3c? The myFirst Fone S3c comes with a pre-installed myFirst SIM card, providing unlimited data for seamless, hassle-free connectivity anytime, anywhere. The S3c i...

Can I change myFirst Fone S3c caller tone? Currently, the caller tone on the watch is set to a default tone and CANNOT be changed. We appreciate your feedback and our team will consider adding t...

How do I customise myFirst Fone S3c watch's Alarm Ringtone? Swipe right on the home page of your watch. Scroll down the profile screen until you see the "Alarm" option. Click on it. Select the c...

How can I activate the alarm in myFirst Fone S3c? You can set the alarm by accessing the app and selecting the Alarm option to choose your preferred time. Children can also independently set the al...

How do I add friends on myFirst Fone S3c with other myFirst Fone Series? Scroll down on the home page of both watches Select "Setting"  Turn on "Bluetooth" Swipe left on the home page and select "...

How can I add contacts to myFirst Fone S3c? To add the contact to the contact list, here are the steps:   Go to myFirst Circle app. Click on “Setting”. Click on “Child Account”. Click on “...

Can I use my myFirst Fone S3c overseas?  Yes, you can use your myFirst Fone S3c overseas, as long as it is in within Asia Pacific region. If you need to travel outside of Asia Pacific region, kin...

Where can I find myFirst official website using the myFirst Circle app? To visit our website, follow these steps: Open the myFirst Circle app. Select "Setting" with a gear icon. Select "Genera...