myFirst Support

How to transfer music into myFirst Fone S3c? Only mp3 format music will be able to be played on the S3c smartwatch. To transfer music into the S3c smartwatch, you will need a Windows-based or Appl...

What kind of messages can I send from myFirst Fone S3c? The myFirst Fone S3c can send four types of messages to myFirst Circle app contacts: 1. Emoji 2. Pictures 3. Voice messages 4. Preset Te...

Is there a "Magic Button" function on myFirst Fone S3c?   Please be informed that the Magic Button feature is only available on our myFirst Fone R2 model. This feature does not apply to myFirst Fon...

How can I enable location sharing of my child's myFirst Fone with other family members?   You can enable location sharing for family members through the myFirst Circle app. Follow these steps to se...

How do I change myFirst Fone S3c watch's language? Scroll down on the home page of your watch Select "Setting" with a gear icon Scroll down on the setting page Select "Language" Select your desir...

Is there a "Heart Rate Monitoring" function on myFirst Fone S3c? Please be informed that the heart rate monitoring feature Does Not apply to myFirst Fone S3c.   If you need further assistance, p...

How can I check my fitness goal achievement for myFirst Fone S3c? You can check your fitness goal achievement through the myFirst Circle app for your myFirst Fone S3c: Go to the myFirst circle a...

Is there a "Contact Whitelist" function on myFirst Fone S3c? Please be informed that the "Contact Whitelist" feature does not apply to the myFirst Fone S3c. The S3c model comes with a built-in SIM...

How can I add Class Mode to myFirst Fone S3c? Open the myFirst Circle app. Select "Setting" with a gear icon Select "Child Account on the page" Select "Class Mode" Click on the "+" button Type ...

How do I receive messages on my child's myFirst Fone S3c? Navigate to your myFirst Circle app Tap on the settings icon Click on your child's watch profile Click on your child's edit profile op...