myFirst Support

I just purchased myFirst Frame. How can I setup myFirst Frame Doodle with my phone? ___________________________________________________________________________________ If you need further assistan...

Where can I find myFirst official website using the myFirst Circle app? To visit our website, follow these steps: Open the myFirst Circle app. Select "Setting" with a gear icon. Select "Genera...

How can I Sign in / Create an Account for Parents? Install the myFirst Circle app (Apple Store/ Play Store). Choose Your Language and Click on “Let’s Get Started”. Click on “Sign up”. Scroll ...

Can I use my myFirst Fone S4 overseas and will there be additional roaming charges? Yes, you can use your myFirst Fone S4 overseas. For myFirst eSIM users, traveling within the same zone incurs n...

How do I create the account for my child's myFirst Fone S4? Go to your myFirst Circle app Tap on the settings icon Tap on Add a Child Account Fill in the required details and click on continue E...

How can I activate the eSIM for myFirst Fone S4? The eSIM activation does not occur immediately when you scan the watch QR code using the myFirst Circle app during setup. For eSIM watch series, th...

How long does the free trial period last once you've signed up for the eSIM plan? For the eSIM smartwatch, you will get a 1-month free subscription upon activation. After activation, traveling with...

How to bind myFirst Fone S3c to myFirst Circle app?   Note: Refer here to sign up for an admin account and child account Note: Refer here to activate your FreeSIM.  ______________________________...

How to transfer music into myFirst Fone R2? Only mp3 format music will be able to be played on the R2 smartwatch. To transfer music into the R2 smartwatch, you will need a Windows-based or Apple m...

Why can’t I read my camera’s file storage on my computer? If you are unable to read the file storage of your camera on a computer, follow these steps to troubleshoot and resolve the issue. Open ca...