myFirst Support

How to transfer music into myFirst Fone S4? Only mp3 format music will be able to be played on the S4 smartwatch. To transfer music into the S4 smartwatch, you will need a Windows-based or Apple ma...

How can I enable location sharing of my child's myFirst Fone with other family members?   You can enable location sharing for family members through the myFirst Circle app. Follow these steps t...

How can I enable the heart rate alert on myFirst Fone S4? To set the heart rate alert on the myFirst Fone S4, you will have to do it on the myFirst Circle App. Follow these step-by-step instructi...

How can I check my fitness goal achievement for myFirst Fone S4? You can check your fitness goal achievement through the myFirst Circle app for your myFirst Fone S4: 1. Go to the myFirst circle a...

Is there a "Contact Whitelist" function on myFirst Fone S4? Please be informed that the "Contact Whitelist" feature does Not apply to myFirst Fone S4; The S4 model features a built-in eSIM specifi...

How do I receive messages on my child's myFirst Fone S4? Navigate to your myFirst Circle app Tap on the settings icon Click on your child's watch profile Click on your child's edit profile opt...

How can I change profile picture for myFirst Fone S4 using the myFirst Circle app? Open the myFirst Circle app. Select "Setting" with a gear icon. Select child account. Click on the child's pro...

Can I change myFirst Fone S4 caller tone? Currently, the caller tone on the watch is set to a default tone and CANNOT be changed. We appreciate your feedback and our team will consider adding th...

How can I add contacts to myFirst Fone S4? To add the contact to the contact list, here are the steps:   Go to myFirst Circle app. Click on “Setting”. Click on “Child Account”. Click on “C...

I just purchased myFirst Frame. How can I setup myFirst Frame Live with my phone? ___________________________________________________________________________________ If you need further assistance...