The pedometer on myFirst Fone S3c is not working, how do I troubleshoot?
Make sure the watch firmware is updated to the latest version. To update watch firmware you may follow the steps below.
- Scroll down on the home page of your watch.
- Select the "Setting" option on the watch.
- Scroll down on the setting page.
- Select "Software Update".
- Select "Check" and proceed with the update.
- The firmware is up to date once you see the confirmation message.
- Then, proceed to restart the watch by pressing the 2 buttons together for 10 seconds.
________________________________________________________________________________________________________________
If there are any further concerns, kindly contact our customer support at support@myfirst.tech