Device IMEI

Where can I check my device IMEI for myFirst Fone R2?

If you need to check the IMEI number on your myFirst Fone R2, please follow these steps:

1. On the Packaging:
   
   

   1. Look at the box your myFirst Fone R2 came in.
   2. There should be a barcode label on the box that includes the IMEI number.
      
      
      

2. On the Watch:
   
   
   

   1. Slide down your home screen on your myFirst Fone R2.
   2. Tap Settings.
   3. Scroll down until you see "Device IMEI."
   4. Device IMEI is shown.
      
      
      

3. On the myFirst Circle App:
   
   

   1. Open the myFirst Circle app.
   2. Go to Settings.
   3. Select your child's account.
   4. Scroll down to locate "About Device."
   5. Select "About Device".
   6. Your device IMEI will be shown here.

By following these steps, you can easily locate the IMEI number for your myFirst Fone R2.

I am trying to register subscription for myFirst Fone R2 on the website, but it is showing IMEI invalid.

This is due to your myFirst Fone R2 is an eSIM watch, and eSIM subscription activation can only be done on myFirst Circle app. To activate your R2 eSIM, please refer here: Activate myFirst eSIM on myFirst Fone R2.

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If you need further assistance, please contact our support team at [e-mail].